TOEIC ETS

**W**: Hello, Gerard. This is Patricia Santos calling **M**: Patricia, I haven't talked to you since your lease ended last year. How are you? **W**: I'm doing well, thanks. I've been staying with my parents in London, but I'm about to start trade school in Glasgow **M**: Oh, congratulations! **W **Actually, that's why I'm calling - I found a new apartment that I'd like, and the rental application requires a letter from a previous landlord. Could you write that for me? **M**: Yes, of course. What should I say? **W**: It can be short - just say that I'm a quiet, clean tenant who paid rent on time. **M**: No problem. Just text me the contact information.

Who most likely is the man?