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Business Happenings By Harriet Mellors LONDON (1 April)-It is often hard for managers or team leaders to learn the best way to give feedback to employees and colleagues. Samia Bishara's new book, Facts on Feedback (Fox Mill Press), offers advice on this subject. Ms. Bishara is an expert consultant on company management problems and solutions. She advises managers to give facts and reactions, rather than advice and criticism. Ms. Bishara will be speaking at Stonecliff Bookstore on Monday, 6 April at 2:00 P.M. For more details, visit www.stonecliff.co.uk. ===== To: Oscar Burton <oburton@harstonindustries.com.hk> From: Mi-Sook Pan <mpan@harstonindustries.kr> Subject: Suggestion Date: Suggestion Hello Oscar, I understand that we have not yet booked all of the workshop leaders for our upcoming professional development program at the Onyx Hotel. I was in London a few days ago working on the Phillips account. While there, on 6 April, I had a chance to meet Samia Bishara and hear her speak on the topic of her new book, Facts on Feedback. I believe she would be an excellent choice to lead one of our workshops. I will gather further details about Ms. Bishara's background and availability and send that to you shortly. I look forward to joining you during Thursday's teleconference planning meeting. Sincerely, Mi-Sook Pan

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