TOEIC ETS

From: amartin@netforceevents.com To: mpresser@gerenukofficedesign.com Date: September 3 Subject: Chairs (Item #10405) Dear Mr. Presser, As a result of our company's expansion last spring, we moved into a larger facility and needed new furniture. At that time we ordered 22 office chairs from Gerenuk Office Design (Item #10405-Blue). Within two months, many of the chairs were broken and unusable. We were initially happy with the replacement chairs that you delivered free of charge, but some of those have now broken as well. I am hereby requesting that you replace all 22 with chairs from your new Executive line (Item #10612) at no extra charge assuming that they are better quality. These are comparable in price to the original model we purchased. If you are unable to do this, we will be forced to look elsewhere for our furnishing needs. Alexandra Martin, Office Administrator Netforce Events ===== http://www.hansons-office.com/ergonomic-task-chair HANSON'S: YOUR ONE-STOP SHOP FOR OFFICE SUPPLIES Home Products Customer Help About Us Ergonomic Task Chair The Ergonomic Task Chair is our best-selling swivel model. It is specially designed to promote good posture and avoid discomfort, and therefore it is perfect for those long workdays at the office. Best of all, it is built to last and comes with a lifetime warranty. The model is available in four attractive colors. $159 per unit * Black, Item Code 429BL * Blue, Item Code 469BB * Green, Item Code 490GN * Red, Item Code 459RD ===== HANSON'S: YOUR ONE-STOP SHOP FOR OFFICE SUPPLIES INVOICE Client: Netforce Events Address: 342 Collard Boulevard, Hampton, ME Date: September 10 Item: Ergonomic Task Chair, Item 490GN Quantity: 22 Unit Price: $159.00 Total: $3,498.00 Subtotal: $3,498.00 Discount for first-time customers: -$159.00 Total $3,339.00 Please contact @hansons-office.com if you have any questions.

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