TOEIC ETS

Blendora Coffee Item 16: Creamy Vanilla Blendelicious Steps: 1. Pour espresso - Use dark roast or decaf. For small drinks, add 1 shot. For medium drinks, add 2 shots. For large drinks, add 3 shots. 2. Pour milk - For regular drinks, use whole milk. When customers request a light drink, use nonfat milk. 3. Add flavor - Use vanilla powder. For small drinks, add 2 scoops. For medium drinks, add 3 scoops. For large drinks, add 4 scoops. 4. Add ice - Use the markings on the ice scoop for small, medium, and large drinks. 5. Blend - Press the orange button on the blender. The texture should be creamy. 6. Finish and serve - Pour into a plastic cup. For regular drinks, top with whipped cream and use a domed lid. For light drinks, do not top with whipped cream and use a flat lid. 7. Clean up - Rinse blender cover and metal blender cup. Wipe the counter. Blendora Coffee Barista Training Trainee: Matt Molinelli Trainer: Kuniko Osawa Date: June 17 Drink: Creamy Vanilla Blendelicious (Light) Size: [ ] Small [✓] Medium [ ] Large Rate the quality of the finished beverage. [ ] Perfect [ ] Very Good [✓] Good [ ] Acceptable [ ] Unacceptable What errors did the trainee make? Mr. Molinelli measured correctly for a medium beverage, and he used nonfat milk. However, he did everything else according to the regular recipe, not the light one. Comments: Mr. Molinelli was adept at using his hands, and he kept a smile on his face. Once he memorizes the recipes, he will be an excellent barista.

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