TOEIC ETS

LAZON COLOR SWIRL CUTTING BOARD Model #B875 Always wash the product soon after each use, especially after cutting acidic fruits and vegetables like oranges and tomatoes. Refrain from using bleach or cleaners with chlorine, which the board can absorb. For tough food stains, soak the board in soapy water for five minutes. Be sure to remove the leather hanging strap before cleaning, since water will make the leather tough and brittle. To store your product, hang it upright from the leather strap on a wall or shelf. Do not store it in direct sunlight, since this will cause the vibrant colors of the board to fade. Periodically, polish the board with a light coat of olive oil to help the board's colors stay bright. Like all Lazon products, our cutting boards are handmade. With minimal upkeep, you can keep your product looking like new. If you have any problems with your board, please e-mail us at support@lazonproducts.com. Our policy is to replace at no cost any defective parts or products within three months of purchase. At Lazon Products, quality is our top priority! ===== From: Jonas E. Iversen < jonaseiversen@daylightcommerce.com> To: support@lazonproducts.com Date: August 2, 4:58 P.M. Subject: Model #B875 Hello, I'm writing in regard to a defect in my Lazon Model #B875 board. I was very careful to follow all the maintenance tips that came with the product, but when I was taking off the leather strap as instructed, I noticed a small tear had formed in the middle. It's not very large now, but it will only get bigger after a couple more months of use. Even though I purchased the product four months ago, I only started using it one month ago. Is the leather strap still covered under your defective parts policy? I'd like to get a new one. Thank you for your assistance. Jonas E. Iversen

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