TOEIC ETS

Vincent Benedict (9:45 A.M.) Hello. I was given your contact information by my neighbor, Ms. Ryan. You did some work in her home yesterday. I was wondering if you would be able to move a power outlet in my house. Matt Clayton (9:55 A.M.) We can help with that. Where is the outlet? By the way, I'm adding my business partner, Denise Bosworth, to this message. Vincent Benedict (9:57 A.M.) It's in my living room, near the floor. I want to move it up. I am going to have a television screen mounted on my wall, and it will look ugly if there are cords hanging down to the outlet. Matt Clayton (10:00 A.M.) OK. We can do this type of work for you. Vincent Benedict (10:02 A.M.) How much would something like that cost? Matt Clayton (10:03 A.M.) That will probably be between one and two hours of labor. We charge $50 per hour. Denise Bosworth (10:05 A.M.) However, we might find pipes, insulation, or other wiring in the wall once we open it. Vincent Benedict (10:08 A.M.) I understand. Thank you for the information. Are you available to come out and see what needs to be done? Matt Clayton (10:12 A.M.) I will have someone from our office get in touch with you by phone to schedule a visit.

Why did Mr. Benedict contact Mr. Clayton?