TOEIC ETS

To: <lduberville@futuremail.co.uk> From: <support@globaltech.co.uk> Date: 23 March Subject: Residential service Dear Ms. Duberville, Thanks for your order. We are very pleased to have you as a new customer and are contacting you to request that you set up an appointment for one of our representatives to install a Global Tech modem at your home. Please go online and select a 30-minute window out of the four we have posted to your account. In preparation for our visit, please clear the area on the wall where you would like us to install the modem. Setting up the modem will take just a few minutes, after which you will be able to enjoy our service. We will use the phone number listed on your account the morning of the appointment to confirm the visit. Let us know at this time if you have any questions for us. Sincerely, Gordon Mackey Customer Service, Global Tech

What kind of service has Ms. Duberville most likely contracted?