TOEIC ETS

E-mail To: Jihyang Lee <jlee@myemail.com> From: Robert Wang <rwang@frontstreetbank.com> Date: April 7 Subject: Is VIS for you? Dear Ms. Lee: You are now able to enroll in Front Street Bank's new Voice Identification System (VIS). VIS is a fast, convenient, and secure way to access and control your bank accounts by phone. [1] For example, you can make a payment on a Front Street Bank loan by saying "loan payment." You can check your credit-card transactions by saying "recent transactions." You can even transfer money between accounts by saying "transfer." Discover all the ways VIS can simplify your banking life at www.frontstreetbank.com/VIS.[2]. Your voice identification is stored securely by Front Street Bank and can be used only with Front Street Bank. Call 615-555-0189 to set up VIS for your accounts. [3]. If in the future you no longer wish to use VIS to access your account, simply call to have one of our customer-service representatives delete your identification file. [4]. Thank you for being a valued Front Street Bank customer. Sincerely, Robert Wang, Branch Manager

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