TOEIC ETS

To: Veronica Hale vhale@castillosouthwest.com From: Natalie Lewin natalie@biz-builder.com Date: August 12 Subject: Workshop and books Dear Ms. Hale, Your registration for Ganesh Kamal's workshop on September 3 has been confirmed. As you have registered for the in-person workshop, rather than the online workshop, please let us know if you have any dietary restrictions. This will help us prepare the refreshments for the breaks. We have also processed your payment for Mr. Kamal's books below, which are eligible for a 20% discount, as they are relevant to the workshop's sessions. Title Price Discounted Price Subtotal Corporate and Social Responsibility x 1 $16.00 $12.80 $12.80 Writing Effective Press Releases x 1 $25.00 $20.00 $20.00 Crisis Management in Public Relations x 1 $26.00 $20.80 $20.80 Clarifying Communications Objectives x 1 $21.00 $16.80 $16.80 Total charge of $70.40 to credit card ending in -8405. We look forward to seeing you at the event! Natalie Lewin Administrator, Biz-Builder =========== Notice to Workshop Participants: Unfortunately, our question-and-answer page is not working, and it may not be fixed by September 3. Online participants can still submit questions to natalie@ biz-builder.com during the event, and we will pass them along to Ganesh Kamal in a timely manner. Please also note that online participants will receive their books by express shipping, no later than September 1, and everyone else can collect their orders from the registration table. ========== TO: Larry Wooster </wooster@castillosouthwest.com> From: Veronica Hale <vhale@castillosouthwest.com> Date: September 16 Subject: Ganesh Kamal's book Dear Larry, Thank you for the file you sent regarding the launch of our new service. I'd like to meet to discuss it further, as I think we can improve the way the announcement is phrased. I'm wondering if you've had time to read the Ganesh Kamal book I gave you. I believe its contents will be very helpful when preparing and sending official statements to the media. Regards, Veronica

What most likely is the workshop topic on September 3?